I bought Avid subscription exactly a month ago and today (first day of the next month of subscription) in ApplicationManager I see a message:
Fail Activation: 101 Activation Failed
When I tried to activate it offline (at Avid Website) I get the same result - Activation Failed.
Nothing has changed, my credit card is full of money and works perfectly but I found that avid didn't charge it for the next month of subscription.
But I never received any info from Avid or from my Bank that something went wrong with money.
I reinstalled OSX and upgrade Avid to 8.1 but nothing has changed.
Could somebody from Avid Help me?
I tried to contact with support 10h ago, and still no answer.
I lost this day, my client were really angry and don't want repeat it tomorrow.
Thanks,
A.