Hi,
last week my Artist Mix suddenly died. It just does not switch on any more, no lights, no sound, no fader movement, no displays working, nothing. Unfortunately there is no warranty any more, cause i brought the item 2 and a half years ago.
I just told this to my reseller, without (!!) sending him the artist mix. He asked avid for repairs, and avid answered, that the repair costs are 429 € + 49 € delivery.
What does this mean? Avid has not even seen my Artist mix, only knows that it doesn't work any more and asks 480 € for what? Perhaps there is just a fuse burned and I have to pay 480 €?? Artist mix has cost me 1000 € two years ago!!
Anybody can explain this (or knows how to repair artist mixes for less :-)
Thanks,
Michael