TV Globo is having some problems with webservices.
They report httpd error 500 when running an application.
They using webservices1.6.0.5 in iNews 3.6.2.1.
They are wondering if it is worth upgrading to 1.6.1 and
if the webservices generates a specific log file in tomcat server
that can help identify what is causing these errors,
Attached part of iNews and tomcat logs.
iNews.log
Sep 1 12:07:35 RIO-A a1901: [21947 3.6.2.1 RH5] gnews 1901 a - 1.6.0.5 Hot-to-go
Sep 1 12:08:13 RIO-A a1901: Exit: Error communicating with Client (16:Recv) poctrl4 10.4.172.122 1.6.0.5/3.6.2.1 RH5
Sep 1 12:08:13 RIO-A a1905: Exit: Error communicating with Client (16:Recv) poctrl4 10.4.172.122 1.6.0.5/3.6.2.1 RH5
Sep 1 12:08:13 RIO-A a1903: Exit: Error communicating with Client (16:Recv) poctrl4 10.4.172.122 1.6.0.5/3.6.2.1 RH5
Sep 1 12:08:21 RIO-A a1905: [21950 3.6.2.1 RH5] gnews 1905 a - 1.6.0.5 Hot-to-go
Sep 1 12:08:21 RIO-A a1903: [21951 3.6.2.1 RH5] gnews 1903 a - 1.6.0.5 Hot-to-go
Sep 1 12:08:21 RIO-A a1901: [21952 3.6.2.1 RH5] gnews 1901 a - 1.6.0.5 Hot-to-go
Sep 1 12:08:52 RIO-A a1901: [21958 3.6.2.1 RH5] gnews 1901 a - 1.6.0.5 Hot-to-go
Sep 1 12:09:05 RIO-A a1901: [21960 3.6.2.1 RH5] gnews 1901 a - 1.6.0.5 Hot-to-go
Sep 1 12:30:19 RIO-A a1901: [22124 3.6.2.1 RH5] gnews 1901 a - 1.6.0.5 Hot-to-go
Sep 2 11:44:12 RIO-A a1901: [18663 3.6.2.1 RH5] gnews 1901 a - 1.6.0.5 Hot-to-go
Sep 2 12:05:50 RIO-A a1901: RETRYING 208519214 6010547,0 316425,-1 -3 (5078103<->6556037) x1
Sep 2 12:15:53 RIO-A a1901: RETRYING 831823100 5949698,1 316425,-1 -3 (6590415<->6556037) x1
Sep 2 12:44:52 RIO-A a1901: Exit: Error communicating with Client (16:Recv) poctrl4 10.4.172.122 1.6.0.5/3.6.2.1 RH5
Sep 2 12:44:52 RIO-A a1905: Exit: Error communicating with Client (16:Recv) poctrl4 10.4.172.122 1.6.0.5/3.6.2.1 RH5
Sep 2 12:44:52 RIO-A a1903: Exit: Error communicating with Client (16:Recv) poctrl4 10.4.172.122 1.6.0.5/3.6.2.1 RH5
Sep 2 12:45:03 RIO-A a1905: [20183 3.6.2.1 RH5] gnews 1905 a - 1.6.0.5 Hot-to-go
Sep 2 12:45:03 RIO-A a1903: [20184 3.6.2.1 RH5] gnews 1903 a - 1.6.0.5 Hot-to-go
Sep 2 12:45:11 RIO-A a1905: Exit: Error communicating with Client (16:Recv) poctrl4 10.4.172.122 1.6.0.5/3.6.2.1 RH5
tomcat.log
10.4.172.117 - - [02/Sep/2016:12:12:01 -0300] "POST /inewswebservice/services/inewssystem?soap HTTP/1.1" 500 241
10.4.172.118 - - [02/Sep/2016:12:12:01 -0300] "POST /inewswebservice/services/inewsqueue?soap HTTP/1.1" 200 200771
10.4.172.117 - - [02/Sep/2016:12:12:02 -0300] "POST /inewswebservice/services/inewssystem?soap HTTP/1.1" 200 271
10.4.172.117 - - [02/Sep/2016:12:12:02 -0300] "POST /inewswebservice/services/inewssystem?soap HTTP/1.1" 500 241
10.4.172.118 - - [02/Sep/2016:12:12:02 -0300] "POST /inewswebservice/services/inewssystem?soap HTTP/1.1" 200 270
10.4.172.118 - - [02/Sep/2016:12:12:02 -0300] "POST /inewswebservice/services/inewsqueue?soap HTTP/1.1" 200 200771
10.4.172.117 - - [02/Sep/2016:12:12:03 -0300] "POST /inewswebservice/services/inewssystem?soap HTTP/1.1" 200 271
10.4.172.117 - - [02/Sep/2016:12:12:03 -0300] "POST /inewswebservice/services/inewssystem?soap HTTP/1.1" 500 241
10.4.172.118 - - [02/Sep/2016:12:12:03 -0300] "POST /inewswebservice/services/inewssystem?soap HTTP/1.1" 200 270
Tks