Hey folks,
Has anyone ever heard of something like this?
One of our editors started working on a project today , he did some things like digitized media and added graphics and such and when he was done he closed his project. We all went to lunch and when we got back another editor went into the suite and opened a different project and proceeded to work. About halfway into him working he recieved our friendly memory allocation error and he then restarted the application. He worked for about another 15-20 minutes then the system went crazy, he was adding a title to the sequence and the system appeared to freeze up and then played the default "alert" sound from the internal speaker coninuously for about 30-45 seconds. The adrenaline software then "failed to respond" and it was force quitted and the system was powered down and restarted.
The suite was abandoned for the remainder of the day until the original editor for the day came back in to continue work on his project. He digitized a few more tapes then was in the process of dropping a graphic in his sequence and an error message popped up saying that his work would not be saved because he doesn't read/write access. When he clicked for the message to go away, it came back, then back again for probably about 20 clicks worth. Try to save or close the bin promotes the same error message with the same outcome.
Program then quits and you are returned to the desktop. Open the software again and open the project and the bin that he was working in has now disappeared. We have searched the unity attic and found nothing, the bin does not exist there.
If you try to open another bin on that same system it says that all the media is offline, if you close the project and open it in another suite the media in the other bins is there but the misssing bin is still gone.
Clear as mud?
-abartjc
Has anyone ever heard of something like this?
One of our editors started working on a project today , he did some things like digitized media and added graphics and such and when he was done he closed his project. We all went to lunch and when we got back another editor went into the suite and opened a different project and proceeded to work. About halfway into him working he recieved our friendly memory allocation error and he then restarted the application. He worked for about another 15-20 minutes then the system went crazy, he was adding a title to the sequence and the system appeared to freeze up and then played the default "alert" sound from the internal speaker coninuously for about 30-45 seconds. The adrenaline software then "failed to respond" and it was force quitted and the system was powered down and restarted.
The suite was abandoned for the remainder of the day until the original editor for the day came back in to continue work on his project. He digitized a few more tapes then was in the process of dropping a graphic in his sequence and an error message popped up saying that his work would not be saved because he doesn't read/write access. When he clicked for the message to go away, it came back, then back again for probably about 20 clicks worth. Try to save or close the bin promotes the same error message with the same outcome.
Program then quits and you are returned to the desktop. Open the software again and open the project and the bin that he was working in has now disappeared. We have searched the unity attic and found nothing, the bin does not exist there.
If you try to open another bin on that same system it says that all the media is offline, if you close the project and open it in another suite the media in the other bins is there but the misssing bin is still gone.
Clear as mud?
-abartjc