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Receiving error message when check in bin for interplay in MC

September 7, 2017, 12:50 am
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Dear Expert, 

When I check in bin for Interplay in Media Composer 8.5.3, an error message shown 

"Error saving composition to asset manager. An internal client error occured. java.lang.RuntimeException: [amq] Response have not arrived yet or arrived in wrong format. Method: getMediaIndexerinfo, queue: queue://client.mmmac02.avid.cu.com.ID:mmmac02.avid.cu.com-49704-1504754160702-24:1"

It seems to no response from indexer, I have restart the Interplay Engine, restart the interplay service and still cannot be fix. All of the client in our lab have get the same error. Any setting in MC / indexer  / interplay admin that i can make?

Thank you very much

 

====================================================================

Z420,MacPro 2015 OSX 10.10.5 / ISIS5500 / Media Composer 8.5.3 / Interplay Engine 3.3 / Media indexer 3.4

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Possible to save custom search window layout?

November 7, 2017, 5:48 pm
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I just want it to save the scene column in the layout so as not to have to pull it up each time. Is this possible?  Am I missing something blatantly obvious?  Thank you

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How to keep Avid from crashing when second monitor goes off

October 30, 2017, 3:13 pm
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I have a Retina Macbook for monitor 1, and a Vizio tv for an external.   Whenever the Vizio goes off, Avid crashes.   Is there any way to prevent this?  Right now I"ve been doing a workaround of shutting down Avid before shutting down the monitor.  

The reason this is a concern is that there are two TVs in the room and once in awhile, the remote detects both and shuts down the monitor by accident in the middle of a project.   I've tried the obvious fixes (tape over the sensor, turn it on and off with a button, use the remote close to the sensort, block it with my hand, etc) but that doesn't address the real issue, which is that monitor issues are freaking Avid out.  So If I go to move the laptop to another room and intend to just use the one screen, I have to shut down the project entirely to keep it from crashing.

The error is  

 

CoreAudioManager: SupportsMasterVolume0

irep->iCurrentOutputDevice is set to NULL.

It crashes on a repeat error and I have to force quit.   Anything that can be done to address this?  Thank you  =)

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Shortcut to switch between tabbed bins?

November 10, 2017, 9:50 am
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I know you can switch TO the bin window with Cmd-~.   And in the project window, you can Page Up-Page down between the tabs.

But if the bins are tabbed in a regular bin window, is there a simliar shortcut to switch through them?

If I could save the individual windows in a stack and have it hold the bin position, I could cycle between them with Cmd~.  But it's a hassle, and the bin layout for some reason won't save between my two monitors, so it's necessary to drag them over and re-stack them each day when I come back to this particular desk and hook it up.   In short, it's inconvenient, not to mention messy.   And my bins are changing all the time in this project, so saving specific bin layouts isn't really practical. 

Surely there must be a very simple solution to switch between tabs without mousing?

Thank you

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Import Media via Mac OS alias -- can it be made to work?

November 10, 2017, 10:41 am
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When I try to import medai via a Mac OS alias Avid sees the alias a media to import rather than a pointer to the actual media.  Is there a way to convince MC to look at the target file as opposed to the alias itself?

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Phrasefind not working with multigroups

November 10, 2017, 11:08 am
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Just installed Phrasefind. Let's say I type in "competition," it does a great job of finding that word in master clips, but it's not so great with multigroups. It will occasionally find the word in the sub-groups but rarely in the multi-groups. 

Has anyone else experienced this? Is there a fix? 

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Calculator default settings

November 10, 2017, 1:08 pm
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doesnt matter which project i am working in 25p / 50i / etc.

the calculator always defaults to 30fps.

is there anyway to set this to project-fps?  or any chance of this getting fixed after soooo many years?

 

Geeked

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creating subtitles

November 6, 2017, 3:05 am
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Hi,

 

had and have to do a lot of "burnt in" subtitles. Normally I use title tool, but I wonder if there is a better way converting text files into subtitles, a plug in e.g.?

SubCap does not seem to be the right answer for me, as my clients just sends me doc files without any timecode data. If I got it right subcap needs a special kind of file?

 

Any suggestions?

Thanks

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MC 8.9.3 Markers

November 11, 2017, 3:48 am
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MC 8.9.3 on Mac no longer has curser ready for typing in the marker pop up window.

It's very annoying to first have to mouse click in the window before being able to type. Why has this changed?

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Boris Continuum Title Studio Crash

November 11, 2017, 4:17 am
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Using Boris Continuum 10 Title Studio (latest version of v10) in MC 8.3.1 and having repeated crashes (Segmentation Fault) just doing simple alterations on presets (changing font size, colour, etc). Seemed to work ok when i was back on MC 7.0.

In fact quite a lot worked better when i was on V7 !

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Media Composer First Crashing

November 4, 2017, 4:09 am
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Hi,

 

As per the subject - Sits there on "Initializing Audio Effects" for about 60 seconds then crashes with: "The Application Avid media Compoesr First has quit Unexpectedly"

OSX - 10.12.6

Imac - i5 - 16GB

 

Reinstalled Media Composer First - Didn't help

Reapired HDD etc - Didn't help

I do run pro tools on the same system and have plugins on a separate drive.

Any ideas please?

Thanks everyone.

 

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App Mgr Error#400

October 21, 2017, 1:16 pm
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In App Mgr, some of my students get the following trying trying to login:

"There was a problem processing your request. Please check your credentials and try again. Error #400"

Their email/pw is input correctly. They've logged in successfully. They also can't login into Master Acct now.

What causes this error? And what can I do to prevent in future? How can it get reset?

Thanks!

 

System: Z210, Win7, MC|First

 

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Periodic crashes, MC freezes: AppHangB1 / iLok issue?

November 11, 2017, 6:51 am
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Errors, lacks
- After 1st install I got the iLOK license manger error, just like here:
http://avid.force.com/pkb/articles/en_US/Troubleshooting/iLOK-license-manger-error-with-Media-Composer

- I then installed the most recent version of the iLok license manger

- Opening a 1-minute-sequence sometimes takes 3" to 5"

- periodic random crashes while rendering a sequence or when trimming or whenever

- 1st: MC starts to get slow. 2nd: little white flash. 3rd: komplete freeze. 4th: after a mouseclick I get a white, transparent overlay on both displays with the following Windows error message:
"Avid Editor is not responding" (problem details at the bottom of this post)

- over all performance is bad

- single frame movements with pressed shift key are sloppy

- PrPro, PS, AE, AI, C4D didn't cause any crashes - so far.
But I didn't do particular testing.

- I encoded a lot with AME with no failures at all.



System

- MC 8.9.3 Symphony Opt, w/ dongle

- Win 7pro 64, fresh install (all essential updates installed via Windows Update)

- BIOS J61 v3.91

- nVidia P2000 (driver, according to Avid's version matrix: R384 U1 (385.08) WHQL /custom installation >clean install)

- Workstation, BIOS and nVidia configured accordingly to Avid's config guideline
"Windows Classic Theme" (which seems to be a thing regarding 3rd party audio plug-ins)
AJA driver v13 installed (but I did most of the tests w/o the io Express attached)


What I tried
- CPU stress test (Intel Extreme Tuining Utility): passed

- RAM: Windows Memory Diagnostics utility: passed

- complete (!) uninstall and re-install of MC + NVIDIA driver


Suspect iLok
- After first installing the mot recent iLok version I then installed the legacay iLok version and the system seemed to be much mor responsive.


TIA and sorry for the longwinding post!

TIA


Description:
  A problem caused this program to stop interacting with Windows.

Problem signature:
  Problem Event Name:    AppHangB1
  Application Name:    AvidMediaComposer.exe
  Application Version:    8.9.3.47085
  Application Timestamp:    59f000e8
  Hang Signature:    87e3
  Hang Type:    0
  OS Version:    6.1.7601.2.1.0.256.48
  Locale ID:    1031
  Additional Hang Signature 1:    87e39fd8069b265b4a993a30d0cde3ff
  Additional Hang Signature 2:    590a
  Additional Hang Signature 3:    590a1065bcbde3bf30fbf4fba49719fd
  Additional Hang Signature 4:    87e3
  Additional Hang Signature 5:    87e39fd8069b265b4a993a30d0cde3ff
  Additional Hang Signature 6:    590a
  Additional Hang Signature 7:    590a1065bcbde3bf30fbf4fba49719fd

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FAIL ACTIVATION 101

July 12, 2015, 12:35 pm
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Just bought a year long subscription and cannot use Medai Composer. Spent an while on phone with customer support guy ever and still not editing.

Fail code -> "Fail Activation: 101 Activation Failes. 20062:Add-on 'XXXX-XXXX-XXXX-XXXX' cannot have more copies assigned than total available" (where 'XXXetc is my activation code)

Phone guy said it shows up as activated on Avid's end.

Tried 'OFFLINE' activation and it gives me a device code that Avid says is bogus.

Uninstalled and reinstalled twice, no change.

Deleted the AppManager Caches as instructed, didn't work.

Anyone have any ideas?

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Output to HD Monitor

November 9, 2017, 6:44 am
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I'm catching up with the real world and moving from SD to HD (1080) and would like to output to a HD monitor while editing. My old Mojo can't handle this as it's not HD. My graphics card has an HDMI output but this is not for the 'client monitor'. I'm guessing I will need to replace the SD Mojo with an HD capture card (even thogh I don't need to 'capture' anymore as I am now importing from camera cards. Is there an economical solution that anyone knows? Thanks.

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Nexis 6.2.2 Windows 10 driver signing

November 7, 2016, 8:22 am
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Hi Forum, Hi Bob Russo,

Just comming accross this issue. Brand new HP z440 Win 10 HP factory installed no internet connected so no updates installed. When trying to install Nexis client 6.2.2.90 Windows 10, immediatly after the install, produces the message that it has blocked the installation of the Avid NEXIS Filesystem driver and the Avid Nexis Logging driver as they are digitally unsigned.

From experience with the windows 7 KB3033929 fix I decided to run all Win 10 updates but this did not fix the issue.

On another Z400 windows 10 there is no issue with the exact same driver. What's going on?

Regards,

 

 

 

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Questions RE: "How Avid Media Composer Uses a Computer"

October 24, 2017, 3:43 am
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Hi everyone. There's a new AvidBlog: "How Avid Media Composer Uses a Computer".

Here: http://www.avidblogs.com/how-avid-media-composer-uses-a-computer/

It is part of a group effort with Avid's Chief Architect Shailendra Mathur plus the awesome engineers on the architecture team Stephen Crocker, Markus Weber, Sharon Fincher and many others. 

Rooted in the Avid Intelligent Compute Architecture that launched in 2008 with MC3.0, this introductory-level blog covers the basics of how today's versions of Composer (up to MC 8.9.2) physically distribute the workloads of editing and playback throughout a computer.

Please post your questions below. When possible, Avid employees will step up and help answer your questions directly.

Thanks!!!

Chris Bove'

 

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App manager stuck on initializing

November 6, 2017, 3:43 pm
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Downloaded Composer first and cant get it to run. It says i need to login to application manager. When I start app manager it just says "initializing" and nothing more happens.

I have updated the app manager, then unistalled everything an downloaded it again, but with the same result. Im running it on mac osx 10.12.6

I have to say I am a bit dissapointed. Nowhere on the avid homepage does it say you have to run app manager, or even what it is. It just shows a lot of happy pople saying how easy composer first is. This is the "beginner" version, the "first" version people new to avid and video editing are suppost to use. Now I have created like 3 different accounts just to be able to write this post.

I have tried some different editing softwere to find out what to use at home. With Premiere and DaVinci resolve I just downloaded and started, but not with avid.

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How do I export 10-bit uncompressed files?

November 11, 2017, 11:12 am
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Everyone tells me that 10-bit uncompressed files are the archival standard for museums and other institutions.  How do I output and how do I know for sure that it is 10-bit uncompressed?

marluc

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Why is Audio Suite so slow compared to Audio Track Effect Tool ?

November 11, 2017, 4:54 pm
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Why is the Audio Suite Tool so slow compared to the Audio Track Effect Tool ? 

When I'm using the same filter or plugin with Audio Track Effect Tool, I can quickly hear different presets, change parameters and hear the effect instantly, bypass etc.

But with the Audio Suite Tool, when I'm running the Preview mode, I have to wait around 6 seconds to hear any change or if I want to Bybass etc. 

It's the same AAX filter - just a different tool inside MediaComposer. What's wrong with Audio Suite Tool?

I'm using MC 8.9.3 right now but it was also slow in older versions.

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